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| New Questions |
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| How do I use Voice Mail? |
| Click here to view the Voice Mail help guide. |
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| Custom Calling Features Help Guide |
| Click here to view the Custom Calling Features help guide. |
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| How am I billed for Mobile Web surfing? |
| Billing for web surfing is measured in units of Megabytes (MB) and Kilobytes (KB) for data sent from and received by your phone. There are 1,024 KB to 1MB. Packages are available for Mobile Web service. Once you begin surfing, you are using your KB, and if you exceed your MB usage, you will be charged overage in KB. Currently Mobile Web is only supported within the Thumb Cellular service area. |
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| How fast is the Mobile Web surfing speed? |
| Speeds vary, but they are around the same as dial up, if not better. |
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| Can I receive a call while I am surfing? |
| Currently, if you are receiving or sending data over the Mobile Web a caller will be transferred to your voice mail. However, if your session has timed out, you may be able to receive a call. |
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