FAQ > Network Management (15 entries)
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Yes. Thumb Cellular manages its network. It does so with one goal: to deliver the best possible broadband Internet experience to all of its customers. High-speed bandwidth and network ...
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It uses various tools and techniques to manage its network, deliver its service, and ensure compliance with the Acceptable Use Policy and the Customer Agreement. These tools and techniques are dynamic, ...
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Probably, yes. As the Internet and related technologies continue to evolve, Thumb Cellular's network management tools will likely evolve to keep pace so that we can deliver an excellent and ...
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If a certain area of the network nears a state of congestion that unduly interferes with Thumb Cellular customers' use of the Internet via the Equipment, then Thumb Cellular may implement ...
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No. Thumb Cellular does not manage congestion based on the applications a customer is using. Its scheme is a content-neutral scheme. In deciding on whether to implement network ...
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When Thumb Cellular implements network management practices to alleviate congestion, most customers will notice no change in their Internet experience. The goal of congestion management is to enable all users to ...
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Thumb Cellular anticipates that select parts of the network tend to be in a congested state only for relatively small portions of a day, if at all. Thumb Cellular ...
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There is no hard and fast rule or example available. The answer really depends on a number of factors, including overall use, time of day, and the number of applications ...
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The short answer is that it is not related. Thumb Cellular offers and has customers on different use plans. Some plans allow unlimited GB/month for a set fee. Other ...
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Thumb Cellular does not support VOIP.
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During periods of congestion, any customers who are using a disproportionate amount of bandwidth – no matter the type or content of the online activity – may be affected by this ...
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No. Thumb Cellular does not block P2P traffic or applications like BitTorrent or others as part of its current network congestion management technique.
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No. Thumb Cellular provides its customers with full access to all the content, services, and applications that the Internet has to offer.
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Thumb Cellular does not prohibit customers from attaching devices to its network at this time. However, using the services in the following manner are unsupported. -- for ...
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Go to the page at https://www.thumbcellular.com/contact-us….for more information about contacting Thumb Cellular Customer Service




