For Current Customers

Lifeline Program

You could be eligible for assistance on your local phone service

Since 1985, Lifeline has helped millions of Americans connect to what’s important – family, work, doctors, and emergency services – by making telephone service more affordable for qualified individuals.

Lifeline is a federal program that provides a monthly discount on telephone service. You may qualify for Lifeline if your total household income is at or below the federal poverty guidelines; or if you, your dependent or your household receives one of the following:

  • Medicaid
  • Federal Public Housing Assistance
  • Supplemental Security Income (SSI)
  • Supplemental Nutrition Assistance Program (SNAP)
  • Veterans and Survivors Pension Benefit Programs
  • Household income below 135% of Federal Poverty guidelines

Lifeline is available on one telephone line per household. If you or someone in your household has Lifeline on a wireless phone, then you cannot receive the Lifeline discount on your home phone too. You may not transfer your Lifeline discount to another person, even if he or she qualifies for the Lifeline program. Please note that you must apply and be approved for Lifeline via lifelinesupport.org before receiving the discount on your Thumb Cellular service.

For more information, current eligibility guidelines and to apply for Lifeline, visit:  https://www.lifelinesupport.org